Ambassadors are CLEAR, that is, they demonstrate:
- Compassion – To show compassion is to have the desire to relieve the suffering of another person by showing genuine concern for their situation, acting with kindness and care and being there for them.
- Listening – You could say that listening actively is the most important skill that underpins I Am Here. Listening carefully involves ‘listening with all your senses’ to understand the person’s full message.
- Empathy – Showing empathy is the ability to step into another person’s shoes to understand the situation from their perspective.
- Acceptance – Total acceptance means putting aside your own opinions, values and bias. A person who feels accepted is more likely to trust you to guide them to the help and support on offer.
- Real – An Ambassador is real and authentic. This means showing up as yourself so that the person can also be themselves.